softWoRx® Suite
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| General Questions on softWoRx Suite |
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| Q. How do I move my license to a different computer? |
A. Moving your license requires using the Certificate Number that was provided to you during purchase. The four steps for moving your license to a different computer are:
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| Q. Do I get customer support and for how long? |
A. Yes. Customer support can be obtained through our Sales Hotline for 1 year. | ||||||||
| Q. What are the hardware and operating systems requirements to use the software? |
A. softWoRx Suite runs on Windows XP (SP2) or higher. The minimum processor speed is 1.8 GHz (2.0+ is recommended). You will need a minimum of 32 MB on your NVidia compatible graphics card (128 recommended). A minimum of 1 GB of system memory is required but the software will operate much faster with the recommended 2 GB. Stacks of images can be quite large. The software loads and manipulates images in horizontal strips so you can load images larger than you have memory for. You are required to have approximately 300 MB of hard disk space free during the installation. A network card is required in the computer even if the computer is not connected to a network. This is a licensed product and the license is associated with the unique ID in your Ethernet cards. | ||||||||
| Q. How can I make suggestions for features I would like to see in future revisions? | A. Report feature enhancement requests, bugs or problems via the web on the softWoRx Explorer feedback page. | ||||||||
| softWoRx Explorer Viewer |
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| Q. What file formats are supported in softWoRx Explorer? | A. softWoRx Explorer can import / export files of the following formats: Import: Export: |
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| Q. What's the largest image file I can load with softWoRx Explorer? | A. It depends on your computer and the amount of memory it has. You can view images that are larger than the amount of memory in your computer. For example, an image file over 2 GB in size can be viewed on a Windows XP, 1.7 GHz, 512 Mb laptop computer. After you install softWoRx Explorer, one of the first things you will want to do is set the amount of memory reserved for the application's image buffers. More memory equates to better performance, up to the point the entire image is contained in memory. The softWoRx Explorer application will use a maximum of 1.5 times an image's file size in memory. If you are dealing with large image files, we recommend leaving at least 100 Mb of memory for your operating system and allowing softWoRx Explorer to have the rest. The memory buffer size is set using Edit | Configuration Settings... and you must restart the application after changing the value before it takes effect. If you have 512 Mb of memory, set the slider to a value close to 400. | ||||||||
| Q. Do I need to turn-off my anti-virus software/firewall protection prior to registering softWoRx Explorer? | A. Yes. Some anti-virus programs may attempt to block the web-based registration process of softWoRx Explorer. Before starting the registration process, turn off your anti-virus or firewall protection, register softWoRx Explorer and then restart the anti-virus protection. | ||||||||
| Q. How can I improve the speed/performance of softWoRx Explorer on my computer? | A. Memory plays a significant role in the speed and performance of your computer. By allocated more memory, the software's performance especially with larger files. Under Edit | Configuration Settings, you can adjust the Frame Buffer Size to find an optimal setting. Here are some suggested settings:
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For more information on softWoRx Suite, please contact our sales hotline.
Applied Precision, softWoRx, DeltaVision and arrayWoRx are registered trademarks of Applied Precision, Inc.
All other trademarks are the property of their respective owners.
© 2008 Applied Precision, Inc